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FAQ'S

If you've got a burning question about how we can support your job search, look no further.

HOW CAN WE HELP?

WORKING WITH US WORKING AS A TEMP WHAT WE DO

How do I register with you? Do you charge a fee?

You need to apply for one of our roles through our website. If you’re successful in getting through to the next stage, one of our qualified recruitment consultants will contact you within 5 working days.

And we’ll never charge you a penny for helping you to find your ideal office job, or to help you in the development of your skills.

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Why haven’t I heard back following my job application?

If you want to check the status of your application, feel free to drop us a line using the contact details on your confirmation email. Because we receive such a lot of applications for our office jobs, we can only contact the candidates that have been shortlisted for interview. If you haven’t heard from us, it’s likely that you’ve been unsuccessful this time.

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I want to work in the UK, but I’m not a British Citizen

For the most up-to-date information about working in the UK, please visit the Home Office website.

We know that you might have lots of other questions, or need a little extra detail around some of the issues raised above so please feel free to get in touch with us today.

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What experience do I need to have for Office Angels to represent me?

We place candidates in a huge range of roles, but our clients most often look for experience working in an office environment. If you’re just getting started, check out our jobseekers’ advice pages for tips on everything from positioning your skills to planning your job search.

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I am available immediately, is it worth my while temping until I find something permanent?

Yes, absolutely. Temporary roles often open up permanent opportunities and help you stay flexible to attend interviews. You’ll also gain additional experience and references (not to mention income) while looking for a long-term position.

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What hours will I work on a temp assignment?

This will vary from assignment to assignment, but your hours will always be explained to you before you accept the job.

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Who pays me if I’m on a temp assignment?

We pay you every Friday in arrears by credit transfer to your nominated bank account, and you’ll receive your first wage two weeks after the start of your assignment. You’ll be paid an hourly rate which will of course vary from employer to employer, but it will never be less than the National Minimum Wage. Your pay will be based on how many hours you’ve worked, and rounded up or down to the nearest quarter of an hour. Tax and National Insurance deductions will be made automatically, so that’s one less thing to worry about.

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How do I let you know the hours I work each week?

Our online timesheet system makes logging your time – and getting paid for your hours – simple and straightforward. For every week of your assignment, just log into the system, record your daily hours and submit your timesheet at the end of the week. Click here for a step by step guide.

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What holiday am I entitled to as a temporary worker?

You’re entitled to a maximum of 28 days paid annual leave in each complete holiday year. If you do want to take any paid holiday, please call your local Office Angels branch in advance so that we can check you have accrued enough days and book them for you. But you do need to give us at least one week’s notice so that we can plan alternative cover.

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What if I can’t make my assignment?

You need to call your local Office Angels branch at least half an hour before you’re due to start work if you can’t attend, even if you’ve already informed the company you’re working for directly. You’re entitled to Statutory Sick Pay subject to qualification, but not company sick pay. If you need to be absent for any other reason, you need to speak to us about it first. If you’re not available to work for 4 weeks or more without our authorization, we’ll have to treat this as your resignation.

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How long have you been recruiting in the market?

Office Angels opened our doors in 1986 and have been leaders in recruitment for 30 years.

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What type of companies and industries do you work with?

We work with a wide variety of companies from global blue chips and thriving SMEs to growing family businesses. Our clients come from a huge range of sectors including finance, manufacturing, construction, medical, distribution, retail and many more.

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What types of roles do you recruit for?

We help candidates find their dream office support jobs on a permanent, temporary and contract basis.

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Do you offer home-based jobs?

No. For health and safety reasons, we don’t recruit for home-based roles. But good luck with your search. And if you’d like to discuss your other options, give us a call.

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What are the benefits of being an Office Angels candidate?

It’s great fun being one of our candidates. We regularly involve you in competitions, social events, theatre, film promotions and referral schemes. Sign up to our newsletter to stay in the loop.

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